Privacy Policy
Canada Cyber Tech Development Group (PiTech)
Last Updated: December 11, 2025
Introduction
Canada Cyber Tech Development Group, operating under the trademark PiTech ("Company," "we," "us," or "our"), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, platforms, and services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you: • Register for an account or subscribe to our services • Make a purchase or complete a transaction • Book appointments or reservations through our booking system • Submit forms, surveys, or feedback • Contact us for support or inquiries • Participate in our affiliate or partner programs • Use our QR code generation and tracking services • Utilize our e-commerce platform features • Access our content management and blog systems
This information may include: • Name, email address, phone number, and mailing address • Payment and billing information (processed through secure third-party payment processors) • Business name and business-related information • Account credentials and authentication data • Profile pictures and other uploaded media
Automatically Collected Information
When you access our Services, we automatically collect certain information, including: • Device information (type, operating system, browser type and version) • IP address and geolocation data • Usage data and analytics (pages visited, time spent, click patterns) • Cookies and similar tracking technologies • QR code scan data and analytics • Referral sources and campaign tracking data
Information from Third Parties
We may receive information about you from: • Social media platforms when you connect your accounts • Payment processors and financial institutions • Business partners and affiliates • Public databases and marketing partners
How We Use Your Information
We use the information we collect to:
Service Delivery
• Provide, maintain, and improve our Services • Process transactions and send related information • Manage appointments, bookings, and reservations • Generate and track QR codes and short links • Operate our e-commerce and ordering platforms • Deliver content management and blog services • Execute marketing campaigns and automation • Process affiliate commissions and partner payouts
Communication
• Send administrative information, updates, and notifications • Respond to your inquiries and provide customer support • Send marketing and promotional communications (with your consent) • Deliver appointment reminders and booking confirmations
Analytics and Improvement
• Analyze usage patterns and trends • Conduct research and development • Improve user experience and service functionality • Develop new features and services
Security and Compliance
• Protect against unauthorized access, fraud, and abuse • Comply with legal obligations and enforce our terms • Verify identity and prevent fraudulent activities
Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We engage third-party companies and individuals to perform services on our behalf, including: • Payment processing (Stripe, PayPal, and other processors) • Cloud hosting and data storage (secure, encrypted services) • Email delivery and communication services • Analytics and performance monitoring • Customer support tools
Business Partners
When you use features involving third-party integrations: • Google Calendar integration for appointment syncing • Social media platforms for sharing and authentication • Marketing and advertising partners
Legal Requirements
We may disclose your information if required by law or in response to: • Valid legal process (subpoenas, court orders) • Government requests and regulatory requirements • Protection of our rights, property, or safety • Prevention of fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
With Your Consent
We may share your information for other purposes with your explicit consent.
We Never Sell Your Personal Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
• SSL/TLS encryption for all data transmission • Encrypted data storage at rest • Secure authentication mechanisms • Regular security assessments and penetration testing • Firewall protection and intrusion detection systems • Row-Level Security (RLS) policies on database access
Organizational Measures
• Access controls and role-based permissions • Employee security training and awareness • Incident response procedures • Regular security audits and compliance reviews
Infrastructure Security
• Hosted on enterprise-grade cloud infrastructure • Automated backups and disaster recovery • Geographic redundancy and high availability • Continuous monitoring and threat detection
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
Data Retention
We retain your personal information for as long as necessary to: • Provide our Services and fulfill the purposes described in this Policy • Comply with legal obligations and regulatory requirements • Resolve disputes and enforce our agreements • Maintain business records for legitimate purposes
Retention Periods
• Account information: Retained while your account is active and for a reasonable period thereafter • Transaction records: Retained for 7 years for tax and accounting purposes • Analytics data: Aggregated and anonymized after 24 months • Marketing preferences: Retained until you opt out or request deletion • Support communications: Retained for 3 years after resolution
Data Deletion
You may request deletion of your personal information at any time, subject to legal retention requirements. Upon verified request, we will delete or anonymize your data within 30 days.
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
Access and Portability
• Request a copy of your personal information • Receive your data in a structured, machine-readable format • Transfer your data to another service provider
Correction and Update
• Correct inaccurate or incomplete information • Update your account information at any time
Deletion
• Request deletion of your personal information • Delete your account and associated data
Restriction and Objection
• Restrict processing of your information • Object to certain uses of your data • Opt out of marketing communications
Withdrawal of Consent
• Withdraw consent for data processing • Disable cookies and tracking technologies
Canadian Privacy Rights (PIPEDA)
Canadian residents have specific rights under the Personal Information Protection and Electronic Documents Act, including the right to access, correct, and challenge compliance with privacy principles.
California Privacy Rights (CCPA)
California residents have additional rights including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information.
To exercise your rights, contact us at privacy@pitech.ca
International Data Transfers
Data Location
Our primary data processing facilities are located in Canada. We may transfer and process your information in other countries where our service providers operate.
Transfer Safeguards
When we transfer data internationally, we ensure adequate protection through: • Standard contractual clauses approved by regulatory authorities • Data processing agreements with all third-party processors • Compliance with applicable data protection frameworks • Encryption of data in transit and at rest
Cross-Border Transfers
If you are located outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where our servers are located. By using our Services, you consent to the transfer of your information to Canada and other jurisdictions where we operate.
Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@pitech.ca, and we will take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:
- We will post the updated Policy on this page
- Update the "Last Updated" date at the top
- Notify you via email or prominent notice on our Services (for significant changes)
- Provide a summary of key changes
Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Canada Cyber Tech Development Group
Operating as: PiTech
Email: privacy@pi.one General Inquiries: info@pi.one Phone: +1 (888) 808-8869
Mailing Address:
Canada Cyber Tech Development Group 1814 Marine Dr, West Vancouver, BC, Canada
Privacy Officer
For privacy-specific inquiries, you may reach our Privacy Officer at: privacy@pitech.ca
Response Time
We will respond to your inquiry within 30 days. For complex requests, we may require additional time and will notify you accordingly.
Complaints
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or your local data protection authority.
Have Questions?
If you have any questions about our Privacy Policy or how we handle your data, please don't hesitate to contact us.
Contact Privacy Team